Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
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Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
-
Used by 10 MLB teams
-
XL option provides a higher release point for a more realistic pitch trajectory (74″ vs 58″ for standard baseball)
-
Change pitches in 3-6 seconds
-
Random and programmed sequences
-
16 built-in pitchers with 140 pitches
-
Custom pitches to simulate any pitcher
-
Pitch speeds 50-100 MPH
-
Pitch spin rates 0-3000 RPM
-
Upgrade your system just by updating the app
-
10″ Samsung Galaxy tablet included
-
5 year warranty / 1 year commercial
Select a pitcher and you’re ready for BP. Choose from 16 built-in pitchers or create your own. Each pitcher can throw up to 12 different pitches. Left and right handed factory defined pitchers are available with top speeds from 60-95 mph. All pitch speeds are programmed as a percentage of the pitcher’s fastball, so breaking pitches are thrown at a realistic speed relative to the fastball. For example, a pitcher with a 90 mph fastball will throw a 75 mph curve. Select “random sequence” to change pitches every time a ball is thrown. You can even choose which pitches are included in the sequence by checking or unchecking the boxes next to the pitch buttons. Factory pitches are programmed using real baseballs. The machine will work with dimpled balls, but you may need to adjust the aim for some pitches. You can not mix ball types in a single setup.
Each pitch can be aimed at any of nine zones. We can’t guarantee the pitch will be thrown in the selected zone every time, but the target point moves as selected.
Edit factory supplied pitchers or create your own. Each pitcher has a repertoire of up to 12 pitches. Create profiles for real or fictional pitchers by simply selecting the pitches from a list. Choose from 140 factory defined pitches or create your own on the Pitch screen (see below). You can create realistic pitchers or specialty ones for specific drills. For example, you can create a pitcher that throws 10 different speed fastballs to concentrate on timing. Or create pitches out of the zone to work on pitch selection. It’s up to you.
New Feature! Use a Google Sheet to maintain your library of pitchers. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Edit factory supplied pitches or create your own. Define and aim your pitches here for use on other screens. To define a pitch, set the speed, spin rate, and spin direction, then aim it. When satisfied, save the pitch to the database. You can always come back and make changes, and those changes will apply wherever that pitch is used. You can use Statcast, Rapsodo, or HitTrax data to exactly replicate any pitch.
New Feature! Use a Google Sheet to maintain your library of pitches. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Create ordered lists of pitches for training or player evaluations. Run the sequence once, or in a loop.
Fast pitch changes – Change between most pitches in under 5 seconds. The machine aims automatically. You can choose both the pitch and the target zone.
Random sequences – A new pitch is selected every time a ball is thrown. Hitters won’t know which pitch is next.
Programmed sequences – Create a pre-defined sequence of pitches to compare hitter performance or simulate at specific at bat.
Custom pitches with controlled spin rate – Only Spinball machines let you set the ball’s spin rate and direction to simulate any specific pitch or pitcher. You can even group these custom pitches into custom pitchers, so you can practice against the exact pitcher you will be facing in your next game.
Wireless interface – The machine is controlled over Wi-Fi by an Android tablet with a range of up to 300 ft. Hitters can control the machine from the plate or coaches can control it from behind the backstop.
Easily upgradable – Upgrading the machine is as easy as downloading the latest version of the app. Spinball will be adding new capabilities, new pitcher definitions, and new defensive drills to the app in the future.
Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
-
Used by 10 MLB teams
-
XL option provides a higher release point for a more realistic pitch trajectory (74″ vs 58″ for standard baseball)
-
Change pitches in 3-6 seconds
-
Random and programmed sequences
-
16 built-in pitchers with 140 pitches
-
Custom pitches to simulate any pitcher
-
Pitch speeds 50-100 MPH
-
Pitch spin rates 0-3000 RPM
-
Upgrade your system just by updating the app
-
10″ Samsung Galaxy tablet included
-
5 year warranty / 1 year commercial
Select a pitcher and you’re ready for BP. Choose from 16 built-in pitchers or create your own. Each pitcher can throw up to 12 different pitches. Left and right handed factory defined pitchers are available with top speeds from 60-95 mph. All pitch speeds are programmed as a percentage of the pitcher’s fastball, so breaking pitches are thrown at a realistic speed relative to the fastball. For example, a pitcher with a 90 mph fastball will throw a 75 mph curve. Select “random sequence” to change pitches every time a ball is thrown. You can even choose which pitches are included in the sequence by checking or unchecking the boxes next to the pitch buttons. Factory pitches are programmed using real baseballs. The machine will work with dimpled balls, but you may need to adjust the aim for some pitches. You can not mix ball types in a single setup.
Each pitch can be aimed at any of nine zones. We can’t guarantee the pitch will be thrown in the selected zone every time, but the target point moves as selected.
Edit factory supplied pitchers or create your own. Each pitcher has a repertoire of up to 12 pitches. Create profiles for real or fictional pitchers by simply selecting the pitches from a list. Choose from 140 factory defined pitches or create your own on the Pitch screen (see below). You can create realistic pitchers or specialty ones for specific drills. For example, you can create a pitcher that throws 10 different speed fastballs to concentrate on timing. Or create pitches out of the zone to work on pitch selection. It’s up to you.
New Feature! Use a Google Sheet to maintain your library of pitchers. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Edit factory supplied pitches or create your own. Define and aim your pitches here for use on other screens. To define a pitch, set the speed, spin rate, and spin direction, then aim it. When satisfied, save the pitch to the database. You can always come back and make changes, and those changes will apply wherever that pitch is used. You can use Statcast, Rapsodo, or HitTrax data to exactly replicate any pitch.
New Feature! Use a Google Sheet to maintain your library of pitches. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Create ordered lists of pitches for training or player evaluations. Run the sequence once, or in a loop.
Fast pitch changes – Change between most pitches in under 5 seconds. The machine aims automatically. You can choose both the pitch and the target zone.
Random sequences – A new pitch is selected every time a ball is thrown. Hitters won’t know which pitch is next.
Programmed sequences – Create a pre-defined sequence of pitches to compare hitter performance or simulate at specific at bat.
Custom pitches with controlled spin rate – Only Spinball machines let you set the ball’s spin rate and direction to simulate any specific pitch or pitcher. You can even group these custom pitches into custom pitchers, so you can practice against the exact pitcher you will be facing in your next game.
Wireless interface – The machine is controlled over Wi-Fi by an Android tablet with a range of up to 300 ft. Hitters can control the machine from the plate or coaches can control it from behind the backstop.
Easily upgradable – Upgrading the machine is as easy as downloading the latest version of the app. Spinball will be adding new capabilities, new pitcher definitions, and new defensive drills to the app in the future.
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 2-5 business days.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 7 business days of your order please email us at info@baseballmoundsupply.com.
Miscellaneous Shipping Information
-
We cannot ship to PO boxes.
-
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with each of our products on the website applies to this time frame.
For example, if you order a product that reads "Ships Within: 2-5 business days", this means that the product typically leaves the factory within 2-5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order.
Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 2-5 business days. Contact our helpful customer service experts at ( 833) 226-6444 for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
30 Day Returns and Cancellation Policy:
Refunds on cancelled orders will be paid back to the card that the order was placed on. You have 30 days from the day the order was placed to return your product. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
If a delivery is refused for any reason other than a damaged product, a 20% restocking fee will be charged to the card on file. Returns are accepted within the first 30 days of purchase but subject to a 20% restocking fee. All returns after 30 days will not be accepted. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee and will also be responsible for the return shipping charges.
THIS IS A MUST - All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) non-returnable. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee plus return shipment.
PRODUCTS NOT ELIGIBLE FOR RETURN
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.prosportsequip.com
- Any product that is not in the original box with sufficient packaging materials.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Credits will be issued after the warehouse receives, inspects and process your return, which can take up to 7 Business days. You will receive a confirmation email when your return has been processed. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your statement.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@BaseballMoundSupply.com.
Sale items (if applicable)
All regular priced items may be refunded, unfortunately free items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@BaseballMoundSupply.com.
Ordering from Baseball Mound Supply
We strive to make the order process as easy as possible. Our website is designed to provide a simple, streamlined shopping experience. Orders can be placed online, or can be taken over the phone with one of our helpful Customer Service Experts. We always encourage our customers to call before ordering. Our Customer Service Experts are trained industry experts, willing to go the extra mile to help you with product selection, shipping, or any question you might have. Our Experts are not paid on commission, so you can rest assured that you will never be pressured or hassled. We refuse to outsource our service to third-party call centers. We are here to help!
Mario Raymond & Co. LLC websites reserve the right to refuse or refund any order due to unforeseen circumstances, including pricing errors and online ordering errors. Customers whose orders are affected by such unforeseen circumstances will be contacted within one business day.
Receipts
We ship the majority of our products direct from the manufacturer to your doorstep. This saves warehousing costs and allows us to pass on the savings to you! However, this means that your products will typically arrive without a packing invoice or receipt. Thus, the order confirmation that you receive via email serves as your official receipt. You will see your order number conveniently along the top. If you have discarded, lost, or never received your receipt, no problem; contact our helpful Customer Service Experts, and we'll be happy to send another one.
Cancelling An Order
Once the order is placed with www.baseballmoundsupply.com we will submit an order directly to the manufacturer on your behalf. This occurs immediately after an order is placed by the customer (7 days a week). Once this step has been completed, www.baseballmoundsupply.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer. All order cancellations are subject to a 25% cancellation fee. No exceptions.
If your order has already been shipped it cannot be cancelled, but can be returned under our Standard Return Policy. To cancel an order, please call our helpful Customer Service Experts at (833) 226-6444 . Since time is of the essence, it's best to call rather than email us. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your credit card statement.
Payment Methods
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.
Credit Cards – We currently accept Visa, MasterCard, American Express, and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Checks – We are happy to accept checks. Checks need to be made out to "Mario Raymond & Co, LLC" (which is the parent company of Baseballmoundsupply.com). Please include your order number on your check and include a copy of your receipt. Please mail your payment to: 36775 Hafner St Newark Ca. 94560.
Please be aware that orders paid for via check will not be processed until we receive the check, and the check has cleared the bank. If time is of the essence, we recommend paying via one of the other methods listed above.
Sales Tax
Items sold and shipped to destinations inside California are subject to a standard sales tax. All orders to other states are tax-free!
Order Tracking
Your tracking information is emailed to you when your order ships. Orders are tracked using a tracking number and the website of the delivery carrier. If you have any questions, or if your delivery seems behind schedule, our friendly Customer Service Experts are always there to help.
Backordered Items
Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. This happens very rarely, and when it does, you will be notified immediately by one of our Customer Service Experts.
Why Shop With Baseball Mound Supply
Family owned and operated, Baseball Mound Supply is your one-stop shop for all your major sporting good needs. Whether you are a seasoned athlete or a novice we are here to make your experience as easy and effortless as possible. As you know, it is our mission to help unlock the potential of any athlete, helping them perform at their best by improving their speed, power, agility, strength, and stability with the best sporting goods equipment on the market.
We are an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order. We ensure the sporting goods and athletic equipment you buy from Baseball Mound Supply are the very best, high quality, most innovative on the market. We guarantee 100% authenticity of products, we strive for 100% customer satisfaction and if we miss the mark, our customer service team is here to support you!
Baseball Mound Supply, A Baseball Portable Pitching Mound Dealer on the West Coast and Online. We Supply Pitching Mounds!!!
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No Sales Tax for nearly all states. (except for California)
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We are an Authorized Dealer of each brand we carry providing FULL Manufacturer Warranties on every order.
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We offer great Pricing on ALL products!!!
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No Hassle Returns!!!
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Great Customer Service- Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
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We offer a Price Match Guarantee. We will match any competitor's prices!
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Be sure to keep an eye out for any promotions! We are constantly having sales!
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We use SSL 256 bit encryption and PCI DSS compliance, to ensure a safe purchase!
Our goal is to consistently provide the best pricing in the marketplace and we work very diligently to do so. If you happen to see another online store that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site. Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Shoppers Best Price Policy must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
-
Used by 10 MLB teams
-
XL option provides a higher release point for a more realistic pitch trajectory (74″ vs 58″ for standard baseball)
-
Change pitches in 3-6 seconds
-
Random and programmed sequences
-
16 built-in pitchers with 140 pitches
-
Custom pitches to simulate any pitcher
-
Pitch speeds 50-100 MPH
-
Pitch spin rates 0-3000 RPM
-
Upgrade your system just by updating the app
-
10″ Samsung Galaxy tablet included
-
5 year warranty / 1 year commercial
Select a pitcher and you’re ready for BP. Choose from 16 built-in pitchers or create your own. Each pitcher can throw up to 12 different pitches. Left and right handed factory defined pitchers are available with top speeds from 60-95 mph. All pitch speeds are programmed as a percentage of the pitcher’s fastball, so breaking pitches are thrown at a realistic speed relative to the fastball. For example, a pitcher with a 90 mph fastball will throw a 75 mph curve. Select “random sequence” to change pitches every time a ball is thrown. You can even choose which pitches are included in the sequence by checking or unchecking the boxes next to the pitch buttons. Factory pitches are programmed using real baseballs. The machine will work with dimpled balls, but you may need to adjust the aim for some pitches. You can not mix ball types in a single setup.
Each pitch can be aimed at any of nine zones. We can’t guarantee the pitch will be thrown in the selected zone every time, but the target point moves as selected.
Edit factory supplied pitchers or create your own. Each pitcher has a repertoire of up to 12 pitches. Create profiles for real or fictional pitchers by simply selecting the pitches from a list. Choose from 140 factory defined pitches or create your own on the Pitch screen (see below). You can create realistic pitchers or specialty ones for specific drills. For example, you can create a pitcher that throws 10 different speed fastballs to concentrate on timing. Or create pitches out of the zone to work on pitch selection. It’s up to you.
New Feature! Use a Google Sheet to maintain your library of pitchers. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Edit factory supplied pitches or create your own. Define and aim your pitches here for use on other screens. To define a pitch, set the speed, spin rate, and spin direction, then aim it. When satisfied, save the pitch to the database. You can always come back and make changes, and those changes will apply wherever that pitch is used. You can use Statcast, Rapsodo, or HitTrax data to exactly replicate any pitch.
New Feature! Use a Google Sheet to maintain your library of pitches. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Create ordered lists of pitches for training or player evaluations. Run the sequence once, or in a loop.
Fast pitch changes – Change between most pitches in under 5 seconds. The machine aims automatically. You can choose both the pitch and the target zone.
Random sequences – A new pitch is selected every time a ball is thrown. Hitters won’t know which pitch is next.
Programmed sequences – Create a pre-defined sequence of pitches to compare hitter performance or simulate at specific at bat.
Custom pitches with controlled spin rate – Only Spinball machines let you set the ball’s spin rate and direction to simulate any specific pitch or pitcher. You can even group these custom pitches into custom pitchers, so you can practice against the exact pitcher you will be facing in your next game.
Wireless interface – The machine is controlled over Wi-Fi by an Android tablet with a range of up to 300 ft. Hitters can control the machine from the plate or coaches can control it from behind the backstop.
Easily upgradable – Upgrading the machine is as easy as downloading the latest version of the app. Spinball will be adding new capabilities, new pitcher definitions, and new defensive drills to the app in the future.
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 2-5 business days.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 7 business days of your order please email us at info@baseballmoundsupply.com.
Miscellaneous Shipping Information
-
We cannot ship to PO boxes.
-
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with each of our products on the website applies to this time frame.
For example, if you order a product that reads "Ships Within: 2-5 business days", this means that the product typically leaves the factory within 2-5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period. This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order.
Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 2-5 business days. Contact our helpful customer service experts at ( 833) 226-6444 for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
30 Day Returns and Cancellation Policy:
Refunds on cancelled orders will be paid back to the card that the order was placed on. You have 30 days from the day the order was placed to return your product. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
If a delivery is refused for any reason other than a damaged product, a 20% restocking fee will be charged to the card on file. Returns are accepted within the first 30 days of purchase but subject to a 20% restocking fee. All returns after 30 days will not be accepted. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee and will also be responsible for the return shipping charges.
THIS IS A MUST - All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) non-returnable. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee plus return shipment.
PRODUCTS NOT ELIGIBLE FOR RETURN
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.prosportsequip.com
- Any product that is not in the original box with sufficient packaging materials.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Credits will be issued after the warehouse receives, inspects and process your return, which can take up to 7 Business days. You will receive a confirmation email when your return has been processed. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your statement.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@BaseballMoundSupply.com.
Sale items (if applicable)
All regular priced items may be refunded, unfortunately free items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@BaseballMoundSupply.com.
Ordering from Baseball Mound Supply
We strive to make the order process as easy as possible. Our website is designed to provide a simple, streamlined shopping experience. Orders can be placed online, or can be taken over the phone with one of our helpful Customer Service Experts. We always encourage our customers to call before ordering. Our Customer Service Experts are trained industry experts, willing to go the extra mile to help you with product selection, shipping, or any question you might have. Our Experts are not paid on commission, so you can rest assured that you will never be pressured or hassled. We refuse to outsource our service to third-party call centers. We are here to help!
Mario Raymond & Co. LLC websites reserve the right to refuse or refund any order due to unforeseen circumstances, including pricing errors and online ordering errors. Customers whose orders are affected by such unforeseen circumstances will be contacted within one business day.
Receipts
We ship the majority of our products direct from the manufacturer to your doorstep. This saves warehousing costs and allows us to pass on the savings to you! However, this means that your products will typically arrive without a packing invoice or receipt. Thus, the order confirmation that you receive via email serves as your official receipt. You will see your order number conveniently along the top. If you have discarded, lost, or never received your receipt, no problem; contact our helpful Customer Service Experts, and we'll be happy to send another one.
Cancelling An Order
Once the order is placed with www.baseballmoundsupply.com we will submit an order directly to the manufacturer on your behalf. This occurs immediately after an order is placed by the customer (7 days a week). Once this step has been completed, www.baseballmoundsupply.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer. All order cancellations are subject to a 25% cancellation fee. No exceptions.
If your order has already been shipped it cannot be cancelled, but can be returned under our Standard Return Policy. To cancel an order, please call our helpful Customer Service Experts at (833) 226-6444 . Since time is of the essence, it's best to call rather than email us. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your credit card statement.
Payment Methods
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.
Credit Cards – We currently accept Visa, MasterCard, American Express, and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Checks – We are happy to accept checks. Checks need to be made out to "Mario Raymond & Co, LLC" (which is the parent company of Baseballmoundsupply.com). Please include your order number on your check and include a copy of your receipt. Please mail your payment to: 36775 Hafner St Newark Ca. 94560.
Please be aware that orders paid for via check will not be processed until we receive the check, and the check has cleared the bank. If time is of the essence, we recommend paying via one of the other methods listed above.
Sales Tax
Items sold and shipped to destinations inside California are subject to a standard sales tax. All orders to other states are tax-free!
Order Tracking
Your tracking information is emailed to you when your order ships. Orders are tracked using a tracking number and the website of the delivery carrier. If you have any questions, or if your delivery seems behind schedule, our friendly Customer Service Experts are always there to help.
Backordered Items
Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. This happens very rarely, and when it does, you will be notified immediately by one of our Customer Service Experts.
Why Shop With Baseball Mound Supply
Family owned and operated, Baseball Mound Supply is your one-stop shop for all your major sporting good needs. Whether you are a seasoned athlete or a novice we are here to make your experience as easy and effortless as possible. As you know, it is our mission to help unlock the potential of any athlete, helping them perform at their best by improving their speed, power, agility, strength, and stability with the best sporting goods equipment on the market.
We are an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order. We ensure the sporting goods and athletic equipment you buy from Baseball Mound Supply are the very best, high quality, most innovative on the market. We guarantee 100% authenticity of products, we strive for 100% customer satisfaction and if we miss the mark, our customer service team is here to support you!
Baseball Mound Supply, A Baseball Portable Pitching Mound Dealer on the West Coast and Online. We Supply Pitching Mounds!!!
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No Sales Tax for nearly all states. (except for California)
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We are an Authorized Dealer of each brand we carry providing FULL Manufacturer Warranties on every order.
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We offer great Pricing on ALL products!!!
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No Hassle Returns!!!
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Great Customer Service- Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
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We offer a Price Match Guarantee. We will match any competitor's prices!
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Be sure to keep an eye out for any promotions! We are constantly having sales!
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We use SSL 256 bit encryption and PCI DSS compliance, to ensure a safe purchase!
Our goal is to consistently provide the best pricing in the marketplace and we work very diligently to do so. If you happen to see another online store that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site. Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquidation.com, Via Trading, overstock, etc.
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Shoppers Best Price Policy must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
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We Let Our Customers Speak For Us!
From 14 Reviews
Mound repair
Received everything but got the wrong color turf. Got a rust colored turf but wanted green. Talked to Mario. He was sending me the green turf and I returned the rust turf. Still haven’t received the green turf. That was 2 weeks ago.
Great service - everything came as ordered
Mario went above and beyond to help me get the parts I needed for my batting cage. I had a few questions about my order and I emailed Mario. I received a response within 5 minutes and it was a Saturday night! Great service.
Amazing Bag
This bag is the bag of all bags. You can fit so much gear in it and still have extra room. My son has all his catchers gear and all that it entails, 3 gloves, batting helmet, cleats, turf shoes, warm up equipment, 3 bats, baseballs,cooling fan, plus water and still has plenty of room left for more. The wheels are big enough so the bottom does notget dragged along the ground to scrap it up. There is nothing negative about this bag. Very worth the money I paid for it and my 15 yr old loves it.
Flex a clay
Great company and prices. Fast delivery, great people to do business with. Flex a clay is great product for mound / batters box
Great quality fast shipping!
This is my first time building a mound, and I am building a practice mound for my son on our property so I don’t need it to be super to specs. But it was easy to work with and hardened nicely and we are practicing pitching every day. Good stuff. Thanks!
Bellepoint Beast Baseball
We ordered two of these mounds and the players have enjoyed them for practice and games. They were shipped early and easy to move around the field. Great product!!!
Amazing product
Great product, my daughter is 14, the adult fits her well. She confirmed the visor blocks the sun for sure! Mario was amazing at answering my questions, great company overall :-)
Misleading Markers
The missile markers are a must for multiple fields. Having used these markers, I have cut the marking time by 80% The markers themselves do not get in the way. Ball players don’t even know they are in the ground. These time saving markers are well worth the minimal cost, Great product!
Great Machine For The Price
I purchased this item as a Christmas present for my grandson. Unit was the cheapest compared to other sites by quite a bit. This item is so popular that Mario sent me a text stating that they sold out and the product was on backorder. I was provided several options but chose to wait since I had plenty of time before Christmas. I did get my unit quicker than expected and would shop here again in a heartbeat. They do truly appreciate your business and go out of their way to make their customers feel appreciated.
Great Customer Service; Great Product
Bought the Bullet Combo L Screen for a backyard batting cage, The customer service folks answered my questions on a Saturday. The Screen was on my doorstep on Friday. My 13yr old put the screen together in about an hour and we put it to use with some other kids on his team. The screen is very well made and solid. Took a bunch of line drives without any issues.
The combo screen is a unique and great design. It allows for both front toss and overhand pitching. Would highly recommend both the screen and better baseball. When the season gets going out here in California, we will be using Better Baseball again.