Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
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Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
-
Used by 23 MLB teams
-
Change pitches in 3-6 seconds
-
Random and programmed sequences
-
16 built-in pitchers with 140 pitches
-
Custom pitches to simulate any pitcher
-
Pitch speeds 50-100 MPH baseball / 35-70 MPH softball
-
Pitch spin rates 0-3000 RPM baseball / 0-2250 RPM softball
-
Upgrade your system just by updating the app
-
XL option provides higher release point for more realistic pitch trajectory (74″ vs 58″ for standard baseball)
-
9″ Samsung Galaxy tablet included
-
5 year warranty / 1 year commercial
-
Made in USA
Select a pitcher and you’re ready for BP. Choose from 16 built-in pitchers or create your own. Each pitcher can throw up to 12 different pitches. Left and right handed factory defined pitchers are available with top speeds from 60-95 mph. All pitch speeds are programmed as a percentage of the pitcher’s fastball, so breaking pitches are thrown at a realistic speed relative to the fastball. For example, a pitcher with a 90 mph fastball will throw a 75 mph curve. Select “random sequence” to change pitches every time a ball is thrown. You can even choose which pitches are included in the sequence by checking or unchecking the boxes next to the pitch buttons. Factory pitches are programmed using real baseballs. The machine will work with dimpled balls, but you may need to adjust the aim for some pitches. You can not mix ball types in a single setup.
Each pitch can be aimed at any of nine zones. We can’t guarantee the pitch will be thrown in the selected zone every time, but the target point moves as selected.
Edit factory supplied pitchers or create your own. Each pitcher has a repertoire of up to 12 pitches. Create profiles for real or fictional pitchers by simply selecting the pitches from a list. Choose from 140 factory defined pitches or create your own on the Pitch screen (see below). You can create realistic pitchers or specialty ones for specific drills. For example, you can create a pitcher that throws 10 different speed fastballs to concentrate on timing. Or create pitches out of the zone to work on pitch selection. It’s up to you.
New Feature! Use a Google Sheet to maintain your library of pitchers. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Edit factory supplied pitches or create your own. Define and aim your pitches here for use on other screens. To define a pitch, set the speed, spin rate, and spin direction, then aim it. When satisfied, save the pitch to the database. You can always come back and make changes, and those changes will apply wherever that pitch is used. You can use Statcast, Rapsodo, or HitTrax data to exactly replicate any pitch.
New Feature! Use a Google Sheet to maintain your library of pitches. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Create ordered lists of pitches for training or player evaluations. Run the sequence once, or in a loop.
Fast pitch changes – Change between most pitches in under 5 seconds. The machine aims automatically. You can choose both the pitch and the target zone.
Random sequences – A new pitch is selected every time a ball is thrown. Hitters won’t know which pitch is next.
Programmed sequences – Create a pre-defined sequence of pitches to compare hitter performance or simulate at specific at bat.
Custom pitches with controlled spin rate – Only Spinball machines let you set the ball’s spin rate and direction to simulate any specific pitch or pitcher. You can even group these custom pitches into custom pitchers, so you can practice against the exact pitcher you will be facing in your next game.
Wireless interface – The machine is controlled over Wi-Fi by an Android tablet with a range of up to 300 ft. Hitters can control the machine from the plate or coaches can control it from behind the backstop.
Easily upgradable – Upgrading the machine is as easy as downloading the latest version of the app. Spinball will be adding new capabilities, new pitcher definitions, and new defensive drills to the app in the future.
Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
-
Used by 23 MLB teams
-
Change pitches in 3-6 seconds
-
Random and programmed sequences
-
16 built-in pitchers with 140 pitches
-
Custom pitches to simulate any pitcher
-
Pitch speeds 50-100 MPH baseball / 35-70 MPH softball
-
Pitch spin rates 0-3000 RPM baseball / 0-2250 RPM softball
-
Upgrade your system just by updating the app
-
XL option provides higher release point for more realistic pitch trajectory (74″ vs 58″ for standard baseball)
-
9″ Samsung Galaxy tablet included
-
5 year warranty / 1 year commercial
-
Made in USA
Select a pitcher and you’re ready for BP. Choose from 16 built-in pitchers or create your own. Each pitcher can throw up to 12 different pitches. Left and right handed factory defined pitchers are available with top speeds from 60-95 mph. All pitch speeds are programmed as a percentage of the pitcher’s fastball, so breaking pitches are thrown at a realistic speed relative to the fastball. For example, a pitcher with a 90 mph fastball will throw a 75 mph curve. Select “random sequence” to change pitches every time a ball is thrown. You can even choose which pitches are included in the sequence by checking or unchecking the boxes next to the pitch buttons. Factory pitches are programmed using real baseballs. The machine will work with dimpled balls, but you may need to adjust the aim for some pitches. You can not mix ball types in a single setup.
Each pitch can be aimed at any of nine zones. We can’t guarantee the pitch will be thrown in the selected zone every time, but the target point moves as selected.
Edit factory supplied pitchers or create your own. Each pitcher has a repertoire of up to 12 pitches. Create profiles for real or fictional pitchers by simply selecting the pitches from a list. Choose from 140 factory defined pitches or create your own on the Pitch screen (see below). You can create realistic pitchers or specialty ones for specific drills. For example, you can create a pitcher that throws 10 different speed fastballs to concentrate on timing. Or create pitches out of the zone to work on pitch selection. It’s up to you.
New Feature! Use a Google Sheet to maintain your library of pitchers. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Edit factory supplied pitches or create your own. Define and aim your pitches here for use on other screens. To define a pitch, set the speed, spin rate, and spin direction, then aim it. When satisfied, save the pitch to the database. You can always come back and make changes, and those changes will apply wherever that pitch is used. You can use Statcast, Rapsodo, or HitTrax data to exactly replicate any pitch.
New Feature! Use a Google Sheet to maintain your library of pitches. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Create ordered lists of pitches for training or player evaluations. Run the sequence once, or in a loop.
Fast pitch changes – Change between most pitches in under 5 seconds. The machine aims automatically. You can choose both the pitch and the target zone.
Random sequences – A new pitch is selected every time a ball is thrown. Hitters won’t know which pitch is next.
Programmed sequences – Create a pre-defined sequence of pitches to compare hitter performance or simulate at specific at bat.
Custom pitches with controlled spin rate – Only Spinball machines let you set the ball’s spin rate and direction to simulate any specific pitch or pitcher. You can even group these custom pitches into custom pitchers, so you can practice against the exact pitcher you will be facing in your next game.
Wireless interface – The machine is controlled over Wi-Fi by an Android tablet with a range of up to 300 ft. Hitters can control the machine from the plate or coaches can control it from behind the backstop.
Easily upgradable – Upgrading the machine is as easy as downloading the latest version of the app. Spinball will be adding new capabilities, new pitcher definitions, and new defensive drills to the app in the future.
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order please email us at info@baseballmoundsupply.com.
Miscellaneous Shipping Information
-
We cannot ship to PO boxes.
-
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with products on the website applies to this time frame. For example, if you order a product that reads "Ships Within: 5 business days", this means that the product typically leaves the factory within 5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period.
This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 5-10 business days. Contact our helpful customer service experts at (833) 226-6444 for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If a delivery is refused for any reason other than a damaged product, a 20% restocking fee will be charged to the card on file. All returns after 30 days will not be accepted. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee and will also be responsible for the return shipping charges.
THIS IS A MUST - All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) non-returnable. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee plus return shipment.
PRODUCTS NOT ELIGIBLE FOR RETURN
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.prosportsequip.com
- Any product that is not in the original box with sufficient packaging materials.
To start a return, you can contact us at returns@baseballmoundsupply.com. If your return is accepted, we will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at returns@baseballmoundsupply.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Ordering from Baseball Mound Supply
We strive to make the order process as easy as possible. Our website is designed to provide a simple, streamlined shopping experience. Orders can be placed online, or can be taken over the phone with one of our helpful Customer Service Experts. We always encourage our customers to call before ordering. Our Customer Service Experts are trained industry experts, willing to go the extra mile to help you with product selection, shipping, or any question you might have. Our Experts are not paid on commission, so you can rest assured that you will never be pressured or hassled. We refuse to outsource our service to third-party call centers. We are here to help!
Mario Raymond & Co. LLC websites reserve the right to refuse or refund any order due to unforeseen circumstances, including pricing errors and online ordering errors. Customers whose orders are affected by such unforeseen circumstances will be contacted within one business day.
Receipts
We ship the majority of our products direct from the manufacturer to your doorstep. This saves warehousing costs and allows us to pass on the savings to you! However, this means that your products will typically arrive without a packing invoice or receipt. Thus, the order confirmation that you receive via email serves as your official receipt. You will see your order number conveniently along the top. If you have discarded, lost, or never received your receipt, no problem; contact our helpful Customer Service Experts, and we'll be happy to send another one.
Cancelling An Order
Once the order is placed with www.baseballmoundsupply.com we will submit an order directly to the manufacturer on your behalf. This occurs immediately after an order is placed by the customer (7 days a week). Once this step has been completed, www.baseballmoundsupply.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer.
If your order has already been shipped it cannot be cancelled, but can be returned under our Return Policy. To cancel an order, please call our helpful Customer Service Experts at (833) 226-6444. Since time is of the essence, it's best to call rather than email us. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your credit card statement.
Payment Methods
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.
Credit Cards – We currently accept Visa, MasterCard, American Express, and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Checks – We are happy to accept checks. Checks need to be made out to "Mario Raymond & Co, LLC" (which is the parent company of baseballmoundsupply.com). Please include your order number on your check and include a copy of your receipt. Please mail your payment to: 39899 Balentine Drive, Suite 200 Newark Ca. 94560. Please be aware that orders paid for via check will not be processed until we receive the check, and the check has cleared the bank. If time is of the essence, we recommend paying via one of the other methods listed above.
Sales Tax
Items sold and shipped to destinations inside California are subject to a standard sales tax. All orders to other states are tax-free!
Order Tracking
Your tracking information is emailed to you when your order ships. Orders are tracked using a tracking number and the website of the delivery carrier. If you have any questions, or if your delivery seems behind schedule, our friendly Customer Service Experts are always there to help.
Backordered Items
Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. This happens very rarely, and when it does, you will be notified immediately by one of our Customer Service Experts.
Baseball Mound Supply is a Professional Baseball Equipment Distributor on the West Coast and Online. We focus on providing to families, athletes, coaches, athletic directors, and youth leagues a wide variety of professional baseball equipment from a range of sporting goods manufacturers here in the United States.
Family owned and operated, Baseball Mound Supply is your one-stop shop for all your major sporting good needs. Whether you are a seasoned athlete or a novice we are here to make your experience as easy and effortless as possible. As you know, it is our mission to provide the athlete with the best professional sporting goods and athletic equipment on the market.
We are an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order. We ensure the professional sporting goods and athletic equipment you buy from Baseball Mound Supply are the very best, high quality, most innovative on the market. We guarantee 100% authenticity of products, we strive for 100% customer satisfaction and if we miss the mark, our customer service team is here to support you!
Baseball Mound Supply, A Baseball Portable Pitching Mound Dealer on the West Coast and Online. We Supply Pitching Mounds!
No Sales Tax for nearly all states. (Except for California)
We are an Authorized Dealer of each brand we carry providing FULL Manufacturer Warranties on every order.
We Offer great Pricing on ALL products.
Great Customer Service - Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
We offer a Best Price Guarantee. We will match any competitor's prices.
Be sure to keep an eye out for any promotions. We are constantly having sales.
We use SSL 256 Bit Encryption and PCI DSS Compliance, to ensure a safe purchase.
Our goal is to consistently provide the best pricing in the marketplace and we work very diligently to do so. If you happen to see another online store that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site. Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
-
The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
-
This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
-
The item will need to be in stock from the competitors site that you’re submitting the information from
-
The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
-
The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are (eBay, Amazon, Overstock, etc).
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
-
The Shoppers Best Price Policy must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
Spinball iPitch Smart Baseball-XL 3 Wheel Pitching Machine IPXL
-
Used by 23 MLB teams
-
Change pitches in 3-6 seconds
-
Random and programmed sequences
-
16 built-in pitchers with 140 pitches
-
Custom pitches to simulate any pitcher
-
Pitch speeds 50-100 MPH baseball / 35-70 MPH softball
-
Pitch spin rates 0-3000 RPM baseball / 0-2250 RPM softball
-
Upgrade your system just by updating the app
-
XL option provides higher release point for more realistic pitch trajectory (74″ vs 58″ for standard baseball)
-
9″ Samsung Galaxy tablet included
-
5 year warranty / 1 year commercial
-
Made in USA
Select a pitcher and you’re ready for BP. Choose from 16 built-in pitchers or create your own. Each pitcher can throw up to 12 different pitches. Left and right handed factory defined pitchers are available with top speeds from 60-95 mph. All pitch speeds are programmed as a percentage of the pitcher’s fastball, so breaking pitches are thrown at a realistic speed relative to the fastball. For example, a pitcher with a 90 mph fastball will throw a 75 mph curve. Select “random sequence” to change pitches every time a ball is thrown. You can even choose which pitches are included in the sequence by checking or unchecking the boxes next to the pitch buttons. Factory pitches are programmed using real baseballs. The machine will work with dimpled balls, but you may need to adjust the aim for some pitches. You can not mix ball types in a single setup.
Each pitch can be aimed at any of nine zones. We can’t guarantee the pitch will be thrown in the selected zone every time, but the target point moves as selected.
Edit factory supplied pitchers or create your own. Each pitcher has a repertoire of up to 12 pitches. Create profiles for real or fictional pitchers by simply selecting the pitches from a list. Choose from 140 factory defined pitches or create your own on the Pitch screen (see below). You can create realistic pitchers or specialty ones for specific drills. For example, you can create a pitcher that throws 10 different speed fastballs to concentrate on timing. Or create pitches out of the zone to work on pitch selection. It’s up to you.
New Feature! Use a Google Sheet to maintain your library of pitchers. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Edit factory supplied pitches or create your own. Define and aim your pitches here for use on other screens. To define a pitch, set the speed, spin rate, and spin direction, then aim it. When satisfied, save the pitch to the database. You can always come back and make changes, and those changes will apply wherever that pitch is used. You can use Statcast, Rapsodo, or HitTrax data to exactly replicate any pitch.
New Feature! Use a Google Sheet to maintain your library of pitches. The online spreadsheet is linked directly to the app so your changes on the spreadsheet are immediately available for use in the app.
Create ordered lists of pitches for training or player evaluations. Run the sequence once, or in a loop.
Fast pitch changes – Change between most pitches in under 5 seconds. The machine aims automatically. You can choose both the pitch and the target zone.
Random sequences – A new pitch is selected every time a ball is thrown. Hitters won’t know which pitch is next.
Programmed sequences – Create a pre-defined sequence of pitches to compare hitter performance or simulate at specific at bat.
Custom pitches with controlled spin rate – Only Spinball machines let you set the ball’s spin rate and direction to simulate any specific pitch or pitcher. You can even group these custom pitches into custom pitchers, so you can practice against the exact pitcher you will be facing in your next game.
Wireless interface – The machine is controlled over Wi-Fi by an Android tablet with a range of up to 300 ft. Hitters can control the machine from the plate or coaches can control it from behind the backstop.
Easily upgradable – Upgrading the machine is as easy as downloading the latest version of the app. Spinball will be adding new capabilities, new pitcher definitions, and new defensive drills to the app in the future.
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order please email us at info@baseballmoundsupply.com.
Miscellaneous Shipping Information
-
We cannot ship to PO boxes.
-
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with products on the website applies to this time frame. For example, if you order a product that reads "Ships Within: 5 business days", this means that the product typically leaves the factory within 5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period.
This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 5-10 business days. Contact our helpful customer service experts at (833) 226-6444 for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If a delivery is refused for any reason other than a damaged product, a 20% restocking fee will be charged to the card on file. All returns after 30 days will not be accepted. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee and will also be responsible for the return shipping charges.
THIS IS A MUST - All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise additional charges may be applied or may make your product(s) non-returnable. If you refuse a delivery with no valid reason or for buyer's remorse, you will be charged a 20% restocking fee plus return shipment.
PRODUCTS NOT ELIGIBLE FOR RETURN
- Custom orders (i.e. products that are custom made or made-to-order).
- Special purchases including: clearance products, inventory sale products, custom quotes, special discounts, etc.
- Any product that is not in resalable condition.
- Any product not accompanied by a Return Merchandise Authorization Number (RMA#) issued by www.prosportsequip.com
- Any product that is not in the original box with sufficient packaging materials.
To start a return, you can contact us at returns@baseballmoundsupply.com. If your return is accepted, we will give you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at returns@baseballmoundsupply.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Ordering from Baseball Mound Supply
We strive to make the order process as easy as possible. Our website is designed to provide a simple, streamlined shopping experience. Orders can be placed online, or can be taken over the phone with one of our helpful Customer Service Experts. We always encourage our customers to call before ordering. Our Customer Service Experts are trained industry experts, willing to go the extra mile to help you with product selection, shipping, or any question you might have. Our Experts are not paid on commission, so you can rest assured that you will never be pressured or hassled. We refuse to outsource our service to third-party call centers. We are here to help!
Mario Raymond & Co. LLC websites reserve the right to refuse or refund any order due to unforeseen circumstances, including pricing errors and online ordering errors. Customers whose orders are affected by such unforeseen circumstances will be contacted within one business day.
Receipts
We ship the majority of our products direct from the manufacturer to your doorstep. This saves warehousing costs and allows us to pass on the savings to you! However, this means that your products will typically arrive without a packing invoice or receipt. Thus, the order confirmation that you receive via email serves as your official receipt. You will see your order number conveniently along the top. If you have discarded, lost, or never received your receipt, no problem; contact our helpful Customer Service Experts, and we'll be happy to send another one.
Cancelling An Order
Once the order is placed with www.baseballmoundsupply.com we will submit an order directly to the manufacturer on your behalf. This occurs immediately after an order is placed by the customer (7 days a week). Once this step has been completed, www.baseballmoundsupply.com and thus the customer become financially obligated to purchase the ordered merchandise from the manufacturer.
If your order has already been shipped it cannot be cancelled, but can be returned under our Return Policy. To cancel an order, please call our helpful Customer Service Experts at (833) 226-6444. Since time is of the essence, it's best to call rather than email us. Refunds will be credited to the original payment method and can take up to 72 hours to reflect on your credit card statement.
Payment Methods
We accept several methods of payment as listed below. No matter what method you choose, we guarantee that every transaction you make on our site will be 100% secure. All prices are listed in U.S. dollars.
Credit Cards – We currently accept Visa, MasterCard, American Express, and Discover cards. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information.
Checks – We are happy to accept checks. Checks need to be made out to "Mario Raymond & Co, LLC" (which is the parent company of baseballmoundsupply.com). Please include your order number on your check and include a copy of your receipt. Please mail your payment to: 39899 Balentine Drive, Suite 200 Newark Ca. 94560. Please be aware that orders paid for via check will not be processed until we receive the check, and the check has cleared the bank. If time is of the essence, we recommend paying via one of the other methods listed above.
Sales Tax
Items sold and shipped to destinations inside California are subject to a standard sales tax. All orders to other states are tax-free!
Order Tracking
Your tracking information is emailed to you when your order ships. Orders are tracked using a tracking number and the website of the delivery carrier. If you have any questions, or if your delivery seems behind schedule, our friendly Customer Service Experts are always there to help.
Backordered Items
Occasionally due to popularity of an item, a product is placed on backorder until additional inventory is received. This happens very rarely, and when it does, you will be notified immediately by one of our Customer Service Experts.
Baseball Mound Supply is a Professional Baseball Equipment Distributor on the West Coast and Online. We focus on providing to families, athletes, coaches, athletic directors, and youth leagues a wide variety of professional baseball equipment from a range of sporting goods manufacturers here in the United States.
Family owned and operated, Baseball Mound Supply is your one-stop shop for all your major sporting good needs. Whether you are a seasoned athlete or a novice we are here to make your experience as easy and effortless as possible. As you know, it is our mission to provide the athlete with the best professional sporting goods and athletic equipment on the market.
We are an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order. We ensure the professional sporting goods and athletic equipment you buy from Baseball Mound Supply are the very best, high quality, most innovative on the market. We guarantee 100% authenticity of products, we strive for 100% customer satisfaction and if we miss the mark, our customer service team is here to support you!
Baseball Mound Supply, A Baseball Portable Pitching Mound Dealer on the West Coast and Online. We Supply Pitching Mounds!
No Sales Tax for nearly all states. (Except for California)
We are an Authorized Dealer of each brand we carry providing FULL Manufacturer Warranties on every order.
We Offer great Pricing on ALL products.
Great Customer Service - Whether you prefer instant chat, email, or speaking to an expert over the phone, we are always here to assist you.
We offer a Best Price Guarantee. We will match any competitor's prices.
Be sure to keep an eye out for any promotions. We are constantly having sales.
We use SSL 256 Bit Encryption and PCI DSS Compliance, to ensure a safe purchase.
Our goal is to consistently provide the best pricing in the marketplace and we work very diligently to do so. If you happen to see another online store that offers a lower price than us within six months of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site. Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within six months of your purchase date and we will refund you the difference.
If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can inspect the pricing. Again this needs to be within six months from the date of your order and we will review your submission and apply a credit if necessary.
Our 100% Shoppers Best Price Guarantee has some limitations:
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The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
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This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
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The item will need to be in stock from the competitors site that you’re submitting the information from
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The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
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The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are (eBay, Amazon, Overstock, etc).
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The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
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The Shoppers Best Price Policy must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice
QUESTIONS & ANSWERS
Ask a Question-
Do you match pricing?
Hello Denise, yes we do, what site would you like us to match.
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We Let Our Customers Speak For Us!
From 55 Reviews
Great for little league pitching practice!
Lightweight, sturdy, with a nice, natural feel when pitching in cleats.
Works well
Thanks so much
Virginia Gardner
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Great product !
This is just what I needed to repair the holes in my turf.
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Great product and service! Bought it for my daughter, D-1 pitcher for University of Oklahoma!
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Exactly what I needed to convert from baseball to softball.
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Great mounds! Sturdy & work well for our needs
Awesome bag and my girl loves it!
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Legs work great and the ordering process was easy. Shipping was fast and it arrived when they said it would! Thanks for a great experience.
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Great product and Baseball Mound Supply crushed it with speedy delivery and communication.
Great Bag as long as you don’t play the catcher position
This bag is very durable and a great bag if you have the basic baseball items like bats, helmets, and gloves. However, this bag is not big enough if your player is a catcher. It’s hard to fit the basic baseball equipment along with additional catchers gear. I highly recommend this bag if your player does not play the catchers potion .
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My Grandsons love it, a must for baseball boys to have at home.
net
This net is exactly what we needed for a replacement net. Very easy to install and quality material
Nice light portable mound
Needed a mound to bring to auxiliary field a couple days a week and this one hit the spot! I can carry it to and from my truck and set it up on the field by myself without breaking a sweat.